Introduction
Big Apple Coaching LLC (“we,” “us,” or “our”) operates The Grove — Community Classes & Workshops and the website thegrovenyc.org (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site, register for classes, or otherwise interact with us.
We are committed to protecting your privacy. Big Apple Coaching LLC is not a healthcare provider and is not subject to the Health Insurance Portability and Accountability Act (HIPAA). We do not collect or maintain protected health information.
Information We Collect
Information you provide directly: When you register for a class, submit a contact form, or communicate with us, we may collect your name, email address, phone number, mailing address, class preferences, and payment information. Payment information is processed securely through Stripe and is not stored on our servers.
If you are a participant using a Self-Direction budget, we may collect information related to your fiscal intermediary, Support Broker, or billing arrangements for the purpose of processing class payments.
Information collected automatically: When you visit our Site, we may automatically collect certain information, including your IP address, browser type, device information, pages visited, and referring URL. This information is collected through standard web technologies such as cookies and analytics tools.
How We Use Your Information
We use the information we collect to:
- Process class registrations and payments
- Communicate with you about class schedules, updates, and changes
- Provide attendance documentation and receipts for billing and reimbursement purposes
- Respond to your inquiries and requests
- Improve our Site and class offerings
- Comply with legal obligations
We do not use your personal information for automated decision-making or profiling.
Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share your information in the following limited circumstances:
- Payment processing:We share payment information with Stripe to process transactions. Stripe's privacy policy governs their handling of your payment data.
- Fiscal intermediary billing: If you have selected fiscal intermediary billing, we will share relevant registration and attendance information with your designated fiscal intermediary for payment processing.
- Legal requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
- Service providers: We may share information with service providers who assist us in operating the Site or administering our classes, provided they agree to keep your information confidential.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, and to resolve disputes. Registration records and attendance documentation are retained for a minimum of six (6) years for compliance and record-keeping purposes.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at hello@thegrovenyc.org. We will respond to your request within thirty (30) days. Please note that we may need to retain certain information for record-keeping, compliance, or billing purposes even after a deletion request.
Cookies
Our Site may use cookies and similar technologies to enhance your browsing experience and collect analytics data. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on the Site.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our Site and classes are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the Site or participation in our classes after changes are posted constitutes acceptance of the revised policy.
Contact
If you have questions about this Privacy Policy, contact us at:
Big Apple Coaching LLC
The Grove — Community Classes & Workshops
1350 Avenue of the Americas, 2nd Floor
New York, NY 10019
Email: hello@thegrovenyc.org